Vacation Rental Assistance
We provide a comprehensive and stress-free solution to homeowners that own vacation rental properties. Our priority is hospitality management as we provide a high touch, full-service offering that consistently creates a positive guest experience. Special touches create that home away from home feel. Services provided for each booking are as follows:
- Introduction: A Welcome email is sent to the guest introducing DHGS and a copy of the Welcome Book is provided, this Book includes details on the property and surrounding areas (recreational, dining and shopping locations).
- After-Rental Walk-Through: After check-out and cleaning, DHGS walks the exterior and interior of the property to ensure that the home is in impeccable condition, entry door code is changed and toiletries and consumables are fully stocked.
- Manage Cleaning Crew: Schedule and oversee cleaning services to ensure that the exterior and interior of the property is in impeccable condition and that linens and towels are laundered.
- Communications with Evolve: Handle ongoing communications with Evolve regarding property or guest issues.
- Renter Inquiries: Respond to booked renter inquiries prior to and during stay.
- Reporting: Send owner a per booking report with photos of the property and receipts from expenses that have been incurred
- Home Watch: When a property is vacant, perform an inspection of the exterior and interior of the vacation property looking for signs of obvious issues, provide the owner with a detailed report after each inspection.