I have found that maintaining a vacation property is not as easy as it looks. There are many details that need to be carefully managed in order to get it right. That said, I am currently very confident in the quality and presentation of our property due to the exceptional support and leadership I receive from Desert Home Guardian Services. Pete and Diane are true professionals in this business. Their excellent customer service skills and a unique combination of talent, result in my property showing up ready to receive five-star ratings. In addition, if/when problems arise, they are there for me when I need them. I give Desert Home Guardian Services my own five star rating!
We most value the peace of mind that you are watching a large investment of ours.
As far as what more you can do to provide a greater level of service, we can’t really think of anything. We really like that you send us pictures, do extras like picking up things that have blown over, and bringing in all Bob’s early Christmas presents, etc.
Alisa was fabulous!! She sent some great photos and videos and Ellie was obviously thrilled with her care. The house was spotless when I got home to 2 very well cared for girls!!
Wow! This report is amazing! Our Handyman never sent us anything like this detailed report!
Your service is beyond our expectations- we didn’t even know this was available. That was a lucky day when I was drawn to your website. You two are the best! We are definitely not worried about our house which is a good feeling when we are so far away.
We hope you have a great 4th of July. Thanks for everything.
Desert Home Guardian Services provides assistance to homeowners who need someone to check vacation properties, rental homes, and other real estate. Their website provides specific details about the types of work that they do.
I have used them for both routine home inspections and for situations where I needed help with specific issues regarding the maintenance of my home while I was out of town. When providing routine inspections, they carefully and thoroughly document the condition of the property and make recommendations or supervise repairs as needed. On occasion, I have needed someone to specifically deal with vendors or help me with maintenance issues. On those occasions, DHGS was able to customize their service to provide exactly what I needed.
Following any service, I received clear photographic documentation of the situation. This business is very professional and well-organized. Invoicing subsequent to the inspections was clear, concise, and prompt. I fully recommend Desert Home Guardian Services.
My experience with this company was excellent. For this instance, I needed someone to provide a specific watch service in my home at a time when I could not be there. The owner, Pete Santiago, handled details ahead of time by phone and email. All questions were answered prior to his visit and verified in writing. The entire process was completed in a highly professional manner with the utmost regard to the security of my property. This company also handles periodic inspections of properties that are vacant. They are bonded and members of a professional association. I was very pleased with the punctuality and demeanor of this company as they worked with the technician. I would certainly use them again for any of the services spelled out on their website.
We are blown away with the level of service you have been providing us. We are delighted with the care and attention you devote, even going so far as to make an extra house visit after the recent monsoon!
Plus we really appreciate your communication with us. Your reports are timely, detailed and clear and if ever we have a question, you respond right away.
I can’t think of a single thing you could do to improve your already outstanding service! Our home could not be in better hands.
We were ecstatic about the condition of the house on arriving. Another plus is that the patio furniture was out of the house. We are also highly impressed with the overall performance throughout the entire period.
Top notch!! Being a Realtor and working with seasonal residents, Pete and Diane at Desert Home Guardian Services, LLC are the only ones I trust to take care of my client’s homes and my home too!!
It is a great service. You can count on them and go on vacation with a piece of mind.
Pete and Diane have watched my home for the past two years as I return to the farm in Iowa for 7 months each year. They have gone above and beyond what you would expect from a home watch service. From flushing the toilets, checking the three air conditioning units and the hot tub, checking for mail, and keeping the plants alive. They always call or text if there is anything out of the ordinary. I always felt that they treated my house as if it was their own.
You guys don’t miss a thing! You are the BEST! You ALWAYS go above and beyond for your clients such as myself!! Highly recommend!!